We're ONLINE Now!
Chicago,
IL
(773) 631-4270
(800) 646-1387 x1
|
|
|
|
| |
|
|
| |
| Guaranteed Satisfaction Tech Support Offerings: |
| |
|
SIOK Online does not charge for telephone time spent, prior to
REMOTE ACCESS CONNECTION, or while setting an appointment for ON-SITE ACCESS to be performed by one of our technicians. A
standard fee of $1.66 per minute will charged for general
troubleshooting.
Full Refund, 100 percent Money Back Guarantee:
Client must claim the money back guarantee before the technician
concludes the repair which was not resolved. |
|
| |
|
| VIRUS, SPYWARE AND MALWARE REMOVAL: |
| |
|
SIOK ONLINE guarantees the
COMPLETE removal of spyware, malware and known viruses. If we cannot remove all viruses, pop-ups, spyware, and adware*, then
we will provide a 100 percent money back guarantee. |
| |
* Since we
cannot predetermine the status of your computer, SIOK
Online
does not know what damage viruses, spyware and malware may have
done to your operating system. This means that a corrupt registry
or missing system files may still exist after the removal process.
If certain parts of the operating system do not work after the
complete removal of viruses, spyware or malware, there is NO MONEY
BACK GUARANTEE AVAILABLE.
EXCLUDED
from the guaranteed claim for a MONEY BACK GUARANTEE:
DEFECTIVE HARDWARE, MISSING SOFTWARE CD'S, THIRD PARTY DRIVERS WHICH ARE NOT RESTORABLE, OR MISSING VITAL INFORMATION ABOUT THE COMPUTER CONCERNING POSSIBLE SOFTWARE LICENSING ISSUES. |
| |
|
AVAILABILITY OF SERVICE: |
| |
| Planned availability of tech support services is on a 24 Hour / 7 Day basis, 365 days a year, but SIOK ONLINE shall not be held responsible for circumstances beyond its control, such as, but not limited to, telecommunications, payment processing or equipment failure, that may interfere with the delivery of service. |
| |
| LIMITATION OF LIABILITY: |
| |
| IN NO EVENT SHALL SIOK ONLINE BE LIABLE TO ANY PERSON FOR ANY SPECIAL, GENERAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM NEGLIGENT OR CRIMINAL ACTS OF THIRD PARTIES, LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS OR COMPUTER HARDWARE OR SOFTWARE DAMAGE IN CONNECTION WITH THE DELIVERY OF TECH SUPPORT SERVICES BY SIOK ONLINE
TECHNICIANS. IN NO EVENT SHALL SIOK ONLINE BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO THIRD PARTY RESOURCES SUGGESTED BY SIOK ONLINE TECHNICIANS IN THE DELIVERY OF TECH SUPPORT SERVICES. |
| |
|
WARRANTY: |
| |
|
SIOK
ONLINE SERVICES ARE PROVIDED "AS IS" WITH NO WARRANTY OF ANY KIND EXPRESSED, IMPLIED OR STATED. CUSTOMERS USE THIS SERVICE AT THEIR OWN RISK. SIOK ONLINE RESERVES THE RIGHT TO DENY SERVICE TO ANY CUSTOMER, BECAUSE OF INAPPROPRIATE BEHAVIOR, OR BECAUSE OF A PREVIOUS CHARGE BACK HISTORY. |
| |
|
PRIVACY: |
| |
SIOK ONLINE
(PROVIDER OF SERVICE) respects the privacy of its customers and agrees that all customer supplied Personal Information, including name, address, phone number, email address, credit card or other such information, shall be used by SIOK ONLINE for the sole purpose of providing tech support services, and for customer satisfaction associated with such services.
SIOK ONLINE (PROVIDER OF SERVICE) agrees not to share, sell, lease, rent or otherwise make customer information available for any use to any Third Party unless to comply with a court order or other legal process. |
| |
| |
|
|