We're ONLINE Now!
Chicago,
IL
(773) 631-4270
(800) 646-1387 x1
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Programming
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Service
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Sales-
Service List
First, RUN the
.EXE to download your session program. After you
RUN the session installer, the connection begins
automatically. Your session (and ALL connections) automatically cancelled
when DISCONNECTED. Technicians can never return to your PC without a different
PIN number. .
Each PIN number is good for only TWENTY minutes, and may only be used once.
Please beat the deadline, or the process must be repeated.
- A chat window open
during the whole time, which lets you
DISCONNECT your session at any time!
- When
you are prompted, please
ALLOW
"Remote-Connection", or any other prompts.
- You'll see your
mouse move around the screen, and windows open as the work
progresses
- Ask about our
Calling-Card, for future sessions, which bypasses the PIN
requirement. It is particularly handy for pc challenged family
member that need their computer repaired. We guide them thru every
step of our work. Feel free to ask questions if you want!
Your technician
cannot do anything on your machine that you cannot see. If a menu
opens, you'll see it.
If the technician
transfers a file in ANY direction,
you see a PROGRESS BAR in the
chat window
Before a file transfer
to your PC, you'll see a prompt
for a FILE DESTINATION LOCATION, before
ANY transfer begins.
If you see the transfer progress bar start without a prompt for
location, you can DISCONNECT immediately if desired.
Please stay available
for contact with your technician, unless you notify the technician
while your service is performed
-
Install/Repair/Troubleshoot ALL Microsoft Windows Operating Systems
- Set up SECURE Wireless Network to
encrypt your WIFI signal
- Recover lost
passwords, help logging into various accounts
- Upgrade installation fail? We can help
debug the cause
- Wipe data from old computers depending on needs
- Installing ANY application, specializing in getting legacy
software running on modern operating systems
- Providing support with buying new equipment and evaluating your
needs
- Creating Home Entertainment Computerized Systems
- Install/Repair/Troubleshoot
ALL Apple Macintosh Operating Systems
- Custom applications written to perform ANY required tasks with
the click of one-button!
- Creating Security Policies and optimizing them
- Creating Computer\Network Documentation as a future reference
- Data Integrity and Recovery
- Working to ensure trouble-free network (24x7 availability),
minimizing downtime
- Deploying upgrades, patches, service packs and fixes to existing
systems
- Support the enforcement of IT policies and procedures to meet the requirements of annual
audits
- Assistance in negotiation and procurement of technical systems
hardware, software and service procurements.
- Installation and maintenance of Windows Servers 200x / SBS2003,
SQL200x & Microsoft Exchange Servers
- Troubleshooting MS Exchange (all versions) related problems
(Recovery, defragmentation, etc.)
- Expert level engineering and architectural skills with
enterprise-wide technology initiatives related to Microsoft
Infrastructures
- Expert analytical skills for advanced troubleshooting and root cause identification
- Providing Training for MS Windows, MS Office Suite, General
Computer Use & Training, Automating and Programming
Our Fee Structure:
SIOK Online is proud to introduce our unique fee structure, along with a operating slogan:
"PC Repair & Programming" , which signifies our all-around commitment to providing
quality customer service. While we have been specializing in efficient on-site visits over
the years, our Remote-Control service has recently helped us revolutionize our ability to
serve you better! We can provide a one-on-one experience comparable to none!
We gladly explain what we are doing, so you can learn how things work.
We will work until our task is complete, and you are satisfied.
We will provide an estimate before performing any additional service
Our technicians ALL provide current identification cards prior to entering
your premises.
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